Privacy Policy

Updated Date: 01/04/2026
Messaging Privacy & Compliance Notice

Andrew Arango Oral and Facial Surgery (“we,” “us,” or “our”) offers SMS (text message) communications as a convenience for our patients. By opting in to receive SMS messages, you acknowledge and agree to the terms outlined below.

Purpose of SMS Communications

By providing your mobile phone number and opting in, you consent to receive text messages related to:

• Appointment reminders and confirmations

• Pre-operative and post-operative instructions

• Office updates and scheduling communications

• Patient-requested information

SMS messages are not intended for emergency communications.

Protected Health Information (HIPAA Notice)

SMS messaging may contain limited health-related information necessary to support your care. While we take reasonable safeguards to protect your information, standard SMS text messaging is not a fully secure or encrypted method of communication.

By opting in, you acknowledge and accept the potential risks associated with SMS communications and agree to receive messages containing limited Protected Health Information (PHI) as permitted under HIPAA.

We will not include detailed diagnoses, test results, or highly sensitive medical information via SMS unless specifically requested by you.

Message Frequency

Message frequency may vary depending on your treatment plan and interactions with our office. You may receive up to 10 messages per month.

Message and Data Rates

Message and data rates may apply based on your mobile carrier and service plan. Andrew Arango Oral and Facial Surgery is not responsible for any charges incurred.

Opt-In Consent

By opting in, you confirm that:

• You are the owner or authorized user of the mobile number provided.

• You are 18 years of age or older.

• You expressly consent to receive SMS messages from our practice.

• Consent to receive SMS messages is not a condition of receiving treatment or services.

Opt-Out & Help

You may opt out of SMS communications at any time by replying “STOP” to any message.
For assistance, reply “HELP” or contact our office directly at 214-888-3234.

We respect your privacy and protect your personal information. Your information is handled in accordance with our Privacy Policy, which is available at www.aaoralsurgery.com. We do not sell or share SMS opt-in information with third parties for marketing purposes.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying “STOP” to any message. For assistance, you may reply “HELP” or contact our office directly at 214-888-3234.

Privacy & Data Use

Your privacy is important to us. Mobile numbers and SMS consent data are used solely for patient communications and are handled in accordance with our Privacy Policy.

We do not sell, rent, or share SMS opt-in information with third parties for marketing or promotional purposes.

Our full Privacy Policy and Notice of Privacy Practices are available at www.aaoralsurgery.com .

Carrier & Service Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Message delivery is subject to network availability and third-party service providers.